| Q: | How can you offer such deep discounts? |
| A: | Units that are vacant 60 or fewer days in advance get deeply discounted by the resort's management company. |
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| Q: | Do I have to attend a presentation or timeshare sales meeting to get this price? |
| A: | Absolutely not. Many resorts invite visiting guests to presentations, but you'll never be required to attend. |
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| Q: | How often do your listings and prices update? |
| A: | Once per week. Check back often or sign up for our last-minute vacation rental mailing list to receive notices directly to your inbox. |
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| Q: | I signed up for the mailing list but have not received any emails. Why not? |
| A: | This happens when there are no properties that match the criteria you selected for your emails. You can update your settings to broaden your results. |
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| Q: | I booked a reservation and the price went down. Why? Can I get a price adjustment? |
| A: | As rental dates near, the prices drop, but so does availability. The rate you paid guaranteed your unit at that time and unfortunately cannot be refunded or adjusted. |
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| Q: | Will the rental I want get cheaper if I keep waiting to reserve it? |
| A: | It may, but you run the risk of the property selling out. |
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| Q: | Do I have to provide a deposit or credit card a checkin? |
| A: | Yes. Credit card deposits are required - just like a hotel - with the exception of the Kamaole Sands, which requires a $200 security key deposit at tiime of booking. |
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| Q: | What's the reservation process? |
| A: | We book you as a guest with a management company who assigns the available unit to you. Three days prior to your arrival, your information is forwarded to your destination. |
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| Q: | I looked on the property website and they show no units available. How do you have them? |
| A: | Not all of the units in a resort are handled the same way and timeshares are often blocked out. |
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| Q: | When is payment due? |
| A: | Full payment is due at the time you reserve your unit and is non-refundable. |
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| Q: | Why is payment non-refundable? |
| A: | To guarantee your reservation, we pay the management company the full amount of your rental on your behalf. They do not allow changes or cancellations. |
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| Q: | What methods of payment to you accept? |
| A: | We are only accepting payment via PayPal at this time. It's secure and allows you to select your preferred payment method. You can set up an account in minutes - It's fast, safe and free! Visit PayPal.com for more information. |
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| Q: | I own a timeshare, condo or small hotel - Do you list rentals for individual owners? |
| A: | We address these on a case-by-case basis. Fill out our contact form and provide as much information as possible. We'll respond within 24 hours with a final decision on your listing. |
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| Q: | I saw the picture of you golfing on the About Us page and noticed you barely hit your drive past the ladies' tee box. Are you really that bad of a golfer? |
| A: | Yes I am. |
